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Udemy Reviews

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Overall Rating

3.8
11 Reviews
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About Udemy

Udemy.com offers a wide range of online courses and learning paths across various categories, including technology, business, personal development, and more. The platform provides individuals with access to over 11,000 courses, while teams and organizations can choose from plans that include over 25,000 courses, featuring content in 15 languages. Udemy's services cater to personal and professional growth, offering certification prep courses, goal-focused recommendations, and AI-powered coding exercises. For businesses, Udemy provides analytics, adoption reports, and dedicated customer success teams. Additional services like hands-on tech training, leadership training, and strategic implementation services are available as add-ons. The platform is designed to support continuous learning and skill development for individuals and teams globally.

Udemy Pros & Cons

Here are some pros and cons of using Udemy:

Pros:

  1. Affordable Courses: Udemy offers a wide range of courses at affordable prices, often starting as low as $12.99.
  2. Variety of Courses: With over 210,000 courses available, you can find courses on almost any topic.
  3. Self-Paced Learning: You can learn at your own pace, which is great for those with busy schedules.
  4. Lifetime Access: Once you purchase a course, you have lifetime access to it.
  5. Frequent Discounts: Udemy often has sales and discounts, making courses even more affordable.
  6. Free Courses: There are also many free courses available on various topics.

Cons:

  1. Quality Variability: The quality of courses can vary significantly since they are created by independent instructors.
  2. No Academic Credit: Courses do not provide academic credit or official certification.
  3. Limited Interactivity: Courses are generally self-directed with limited interaction with instructors or other students.
  4. Content Control: There can be issues with content quality control and copyright.

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Udemy Customer Reviews (11)

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Mikayla Wakehurst
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Mateus Dias
Mateus Dias
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Feb 6, 2023
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Júlíana Þórólfsdóttir
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Feb 2, 2023

Udemy Customer’s Q&A

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Udemy Features and Benefits

Here are the key features and benefits of using Udemy:

Key Features:

  • Class Creation and Management: Manages and creates lectures, text, multimedia, slides, videos and additional resources bundled together for lessons. Offers testing and assignment options like quizzes, practice tests and coding exercises.
  • Course Marketing Functionality: Udemy provides course marketing functionality, retargeted ads, search & discovery and email campaigns, and partnership with big niche content sites.
  • Course Quality Checklist Feature: Udemy provides a course quality checklist feature to ensure the quality of the courses.
  • Assignment Sharing Capability: Udemy provides an assignment sharing capability to enhance the learning experience.

Benefits:

  • Affordable: Udemy courses are affordable, starting at $11.99 and go up to $199.99.
  • Wide Range of Courses: Udemy offers a diverse range of courses.
  • Self-Paced Learning: Udemy's courses are designed so you can learn at your own pace.
  • World-Class Instructors: Courses are created by industry professionals.
  • Lifetime Access: Once you purchase a course, you have lifetime access to it.
  • Certificate of Completion: You receive a certificate of completion for paid courses.

Udemy Pricing

Udemy offers a variety of pricing options for its courses and subscription plans:

Individual Courses:

  • Price Range: Courses typically range from $19.99 to $199.99.
  • Sales and Discounts: Udemy frequently offers promotions and discounts, so you can often find courses at lower prices.

Subscription Plans:

  1. Personal Plan:

    • Cost: Starts at around $16.58 per month.
    • Access: Provides access to over 10,500 courses.
  2. Team Plan:

    • Designed for: Small teams.
    • Access: Includes access to 11,000+ top courses, certification prep, and goal-focused recommendations.
  3. Enterprise Plan:

    • Designed for: Large organizations.
    • Access: Offers access to 25,000+ top courses, advanced analytics, and dedicated customer success team.

Free Courses:

  • Udemy also offers a selection of free courses on various topics.

Payment Method

Udemy accepts a variety of payment methods, depending on your location and the device you're using.

  1. Credit and Debit Cards: Most major international credit and debit cards like Visa, MasterCard, American Express, JCB, and Discover are accepted.
  2. PayPal: Available in most countries.
  3. Apple App Store and Google Play: You can purchase courses through the Udemy mobile app using the payment methods available on these platforms.
  4. Udemy Credits: If you have Udemy credits, they will be automatically applied to your next course purchase.
  5. Buy Now, Pay Later: Options like Afterpay and Klarna are available for eligible learners in the United States.
  6. Cash Payments and Bank Transfers: Available in several Latin American countries, as well as some countries in Europe and Asia.
  7. UPI and Wallets: Available for learners in India.
  8. Boleto Bancario and Pix: Available for learners in Brazil.
  9. Oxxo: Available for learners in Mexico.

Udemy FAQs

FAQ

How do I request a refund from my Purchase history on Udemy?

To request a refund from your Purchase history on Udemy.com, follow these steps:

  1. Navigate to your Purchase history:

    • Log in to your Udemy account.
    • Click on your profile icon at the top right corner and select "Purchase history" from the dropdown menu.
  2. Locate the course:

    • Find the course you wish to refund in your Purchase history.
  3. Request a refund:

    • Below the course title, click on "Request Refund".
    • You will be directed to the course refund page.
  4. Select Refund Method:

    • Choose your refund method. If eligible, you can select to receive the refund to your original payment method or as Udemy Credits.
  5. Provide a reason:

    • Select a reason for your refund request and enter a brief description. This helps Udemy and the instructor improve moving forward.
  6. Submit:

    • Click "Submit" to complete your refund request.

Please note that refund requests cannot be submitted through the Udemy mobile app. If you're using a mobile device, you need to access the Udemy website through a browser.

FAQ

Udemy Return Policy?

Udemy.com has a 30-day refund policy for all courses purchased on the platform. If a user is not satisfied with a course, they can request a refund within 30 days of the purchase date. The refund is subject to meeting the guidelines outlined in the policy. Refunds are typically returned via the original payment method, but certain restrictions apply, and some purchases may only be eligible for credit refunds. For example, purchases made through iOS are processed by Apple and are only eligible for credit refunds. Similarly, courses bought via Boleto Bancário, Pix, Oxxo, Alfamart, or Indomaret are also only eligible for credit refunds. Udemy's subscription plans do not offer a 30-day satisfaction guarantee, and no refunds or partial refunds are available for these plans unless required by applicable law. Refund requests cannot be submitted through the Udemy mobile app; they must be done via the website. As Udemy is an online learning platform, it does not have a shipping policy since all courses are delivered digitally.

FAQ

Udemy Alternatives

Here are the top 10 alternatives to Udemy:

  1. Skillshare - Similar to Udemy, it allows anyone to offer a course on its platform and has thousands of courses to choose from. The main difference is Skillshare focuses on the creative industries and it is a subscription only platform.
  2. Coursera - Offers accredited certificates from the world’s top universities and institutions. It supports 80+ million learners, 100+ Fortune 500 companies, and 6,000+ entities.
  3. Masterclass - Covers a range of subjects. However, its classes are consistently taught only by those who've achieved global recognition in their fields of endeavour.
  4. edX - Best for advanced learning.
  5. Linkedin Learning - Best for professionals.
  6. Khan Academy - Best for students.
  7. Codecademy - Best for coding.
  8. udacity - Best for tech.
  9. Pluralsight - Mentioned as a popular option.
  10. Alison - Another popular option.

Each platform has its unique strengths and offerings. It's recommended to explore these platforms based on factors like course variety, quality, cost, and certification options, ensuring you find the perfect fit for your learning goals.

FAQ

How To Open A Udemy Account?

Here are the steps to open an account on Udemy:

  1. Open a browser and go to udemy.com.
  2. Click on Sign Up at the top right of the page.
  3. Enter your name, your email address, and a unique password.
  4. Select whether you wish to receive promotional emails and recommendations from Udemy.
  5. Click Sign Up.

After signing up, check your email for a confirmation message from Udemy. Once your email is confirmed, you can start exploring courses on Udemy. Enjoy learning!

FAQ

About Udemy.com Prices and Cost?

Udemy.com offers a range of pricing options tailored to individual learners and organizations. For individuals, courses can be purchased on a per-course basis, typically ranging from $19.99 to $199.99. There are also Personal Plan subscriptions available, providing access to over 11,000 courses with prices starting at $16.58 per month when billed annually. For teams and organizations, Udemy has Team and Enterprise Plans. The Team Plan is billed annually and offers access to the same extensive course library as the Personal Plan. The Enterprise Plan includes access to over 25,000 courses, with advanced features like analytics, dedicated customer success teams, and customizable content. This plan requires direct contact with Udemy for pricing, as it is designed for larger groups and offers additional services such as hands-on tech training and leadership training programs..

FAQ

About Udemy.com Popular Products and Services?

Udemy.com is renowned for its extensive range of online courses across various categories such as development, business, IT & software, and personal development. Among the most popular products are development courses, which include web development, programming languages, and mobile app development. Business courses covering topics like project management, financial analysis, and marketing are also highly sought after. The platform is particularly known for its tech and coding courses, offering hands-on training and AI-powered coding exercises. Personal development courses that enhance skills like leadership and communication are widely utilized. Additionally, Udemy provides services like certification prep and goal-focused learning paths, making it a valuable resource for professional development and personal enrichment.

FAQ

What are some popular courses on Udemy?

Some of the popular courses on Udemy cover a range of topics, particularly in the fields of technology and business. Notable courses include Microsoft Excel – Excel from Beginner to Advanced, which teaches everything from basic functions to advanced data analysis techniques. The Complete Python Bootcamp From Zero to Hero in Python is highly sought after for those looking to learn Python programming. For web development enthusiasts, The Complete 2023 Web Development Bootcamp and The Web Developer Bootcamp 2023 offer comprehensive training in creating websites and applications. Machine Learning A-Z: Hands-On Python & R In Data Science is popular among those interested in data science and machine learning. Additionally, The Complete Digital Marketing Course - 12 Courses in 1 provides a broad overview of various digital marketing strategies. These courses are known for their extensive content, practical exercises, and popularity among learners seeking to enhance their skills or start new careers.

FAQ

Is there any customer support contact information for Udemy?

For customer support at Udemy, users can connect with the support team by clicking on the Contact Us button found on any Help Center article on the Udemy website. This will guide users through the process of submitting a support request. Additionally, for more direct inquiries, there is a contact phone number available, as well as the option to reach out via email for research questions or media requests. Udemy also provides support through their virtual agent, which can assist with navigating the Help Center and escalating issues where necessary. Users can also contact Udemy's customer service team through their social media pages.

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