Udemy Reviews

Udemy.com offers a range of pricing options tailored to individual learners and organizations. For individuals, courses can be purchased on a per-course basis, typically ranging from $19.99 to $199.99. There are also Personal Plan subscriptions available, providing access to over 11,000 courses with prices starting at $16.58 per month when billed annually. For teams and organizations, Udemy has Team and Enterprise Plans. The Team Plan is billed annually and offers access to the same extensive course library as the Personal Plan. The Enterprise Plan includes access to over 25,000 courses, with advanced features like analytics, dedicated customer success teams, and customizable content. This plan requires direct contact with Udemy for pricing, as it is designed for larger groups and offers additional services such as hands-on tech training and leadership training programs..

Udemy.com is renowned for its extensive range of online courses across various categories such as development, business, IT & software, and personal development. Among the most popular products are development courses, which include web development, programming languages, and mobile app development. Business courses covering topics like project management, financial analysis, and marketing are also highly sought after. The platform is particularly known for its tech and coding courses, offering hands-on training and AI-powered coding exercises. Personal development courses that enhance skills like leadership and communication are widely utilized. Additionally, Udemy provides services like certification prep and goal-focused learning paths, making it a valuable resource for professional development and personal enrichment.

Udemy.com has a 30-day refund policy for all courses purchased on the platform. If a user is not satisfied with a course, they can request a refund within 30 days of the purchase date. The refund is subject to meeting the guidelines outlined in the policy. Refunds are typically returned via the original payment method, but certain restrictions apply, and some purchases may only be eligible for credit refunds. For example, purchases made through iOS are processed by Apple and are only eligible for credit refunds. Similarly, courses bought via Boleto Bancário, Pix, Oxxo, Alfamart, or Indomaret are also only eligible for credit refunds. Udemy's subscription plans do not offer a 30-day satisfaction guarantee, and no refunds or partial refunds are available for these plans unless required by applicable law. Refund requests cannot be submitted through the Udemy mobile app; they must be done via the website. As Udemy is an online learning platform, it does not have a shipping policy since all courses are delivered digitally.

Some of the popular courses on Udemy cover a range of topics, particularly in the fields of technology and business. Notable courses include Microsoft Excel – Excel from Beginner to Advanced, which teaches everything from basic functions to advanced data analysis techniques. The Complete Python Bootcamp From Zero to Hero in Python is highly sought after for those looking to learn Python programming. For web development enthusiasts, The Complete 2023 Web Development Bootcamp and The Web Developer Bootcamp 2023 offer comprehensive training in creating websites and applications. Machine Learning A-Z: Hands-On Python & R In Data Science is popular among those interested in data science and machine learning. Additionally, The Complete Digital Marketing Course - 12 Courses in 1 provides a broad overview of various digital marketing strategies. These courses are known for their extensive content, practical exercises, and popularity among learners seeking to enhance their skills or start new careers.

For customer support at Udemy, users can connect with the support team by clicking on the Contact Us button found on any Help Center article on the Udemy website. This will guide users through the process of submitting a support request. Additionally, for more direct inquiries, there is a contact phone number available, as well as the option to reach out via email for research questions or media requests. Udemy also provides support through their virtual agent, which can assist with navigating the Help Center and escalating issues where necessary. Users can also contact Udemy's customer service team through their social media pages.

If you can't find your course on Udemy, check the Archived section of your account. If it isn't there, confirm that you received a confirmation email for the course purchase. If you still can't find it, check if you have multiple Udemy accounts, and review the rules for merging accounts.

Eligible refunds for courses purchased with a prepaid credit card will be refunded back to the original card. If you no longer have the prepaid credit card, you can choose Udemy Credits as your refund method.

To request a refund from your Purchase history, navigate to your Purchase history page, locate the course you want to refund, and click "Request Refund" below the course title. Then select your Refund Method, choose a reason for the refund, and click "Submit".

Udemy supports various payment methods depending on the account country and location. To confirm which payment methods are available, check the purchase page.